The Chat #3 January - June 2019
Edition #3 of The Chat...
As you know there is always a lot of chat at Cranium.
It's been a HUGE 6 months at the salon - can you believe we are half way through the year?
We are thrilled to say that Xara, Kristie and Selina are still with us. They're doing cameo appearances on Wednesdays, Fridays and every second Saturday.
Xara's passion (unlike mine) is balayage/ombre colouring the ends of your hair lighter than the top for those of you that still ponder...what the hell is balayage/ombre. Ombre is a more natural outcome than traditional balayage. Xara also specialises in getting the computer up to date and fascinating conversation.
Kristie is the master of shape and cutting. Restyle, refresh anything your heart desires she can create. In her spare time she is a soccer mum and coaches her kids teams (Kobi 13, Cruze 11 and Jarvis 8). She makes me lunch every other week so please book with her as I need feeding (NOT!).
Selina well to be honest she really is just good at everything! It's actually quite annoying as a co-worker : ) She took to hairdressing like a duck to water and has continued to be a no fuss great stylist ever since. She torments Nicki (sister-in-law) and I relentlessly which we secretly love.
Everyone on the floor has over 10 years salon experience so please feel confident we have all of your hair needs covered.
What happens to you at home...
The thing I love the most about owning a small business is being able to meet client needs/demands quickly...I think we term this as dynamic these days?!
Last year we made some changes to our home hair care ranges. These changes are considered and well thought out. We are constantly looking/investigating/researching the latest and greatest products to look after your hair when you are out of the salon.
After lots of chopping and changing we realised, mainly from your feedback, (a huge thanks for your honesty) that the ranges that you love are...Kevin Murphy and Eleven. These ranges seem to cover all your needs and budgets.
Kevin Murphy offers super cute travel sizes which are great for your next holiday, gym bag or hand bag. These are lovingly living on the front desk again.
A new addition to our home hair care family is Bondi Boost! The latest hit in hair growth and hair loss. If you want longer, thicker, healthier hair come in and check out what this range has to offer. Our beautiful Rep Kristy came in for breakfast a few weeks ago to teach us all of the ins and outs of the products.
We are excited to welcome our latest Assistant Crew...
Lauren: a beaches girl through and through who is helping us out on her spare days when she is not at Uni.
Georgina: comes to us from the Mother Country and is here on a working holiday. It appears we maybe getting under her skin : ) she is thinking of doing a hairdressing apprenticeship...fingers crossed.
Georgia: can you believe it?! We now have 3 Assistants - the original Georgia. Did we mentioned she got engaged to her man - Jeremy? Congratulations we all love and wish you guys the best. Back to the Georgia story, so the original, Georgina and our 1st year apprentice Georgia! Wow! We are so excited to have Georgia on board as an apprentice. We are signing her up tomorrow and she will soon start at Ultimo TAFE. The great news is she will soon be able to offer bargain blow -drys woohoo! We are training her as I write.
Just a reminder regarding our Loyalty Program...
Some of the blah blah!
Everyone qualify's for it.
For every $10 you spend on services, retail products and tools you will get a point.
When you have enough points you can get a free haircut.
This is our way of saying thank you for your loyalty to the salon xox.
These points add automatically and show on your profile so we will be able to tell you what your balance is at anytime you like.
I recently sent out some little gifts in the mail. As we have not had a dedicated receptionist for a while (sorry about this...whilst it seems like a simple position to fill it really is not!) we don't have everyones addresses, or you have moved and we have not updated this in the system
Can you please give us a hand? Next time you are in the salon lets check and see if we have you in the right spot. Promise we won't turn up on your doorstep for dinner.
We like sending little surprises in the mail every now and then so please let us know where you are.
About to hit the salon are scrunchies, scarves and clips. We will post them on Instagram and Facebook asap.
As you know we have been…are always testing and trying Keratin/Smoothing treatments.
The Crew are absolutely loving Cezanne. For smooth and easy to manage hair ask us about this when you are next in the salon.
KK’s on the road…
It's been a fun start to the seminar season...I am always grateful to get out and about and meet some fantastic people in great locations including...
Evolve Haircare at Peppers in Suttons Forest
Schwarzkopf/Indola in Kaula Lumpar (made it there and back on Malaysian Airlines too)
I am about to embark on the Evolve Haircare Eastern States tour, Sydney, Melbourne, Brisbane, Orange and Wagga.
We have been filling our heads with all things hair of late...we are constantly seeking out better ways to look after you in the salon.
Recently we have had
Kristy from Bondi Boost
Oliveria from Schwarzkopf to cover great ways to tone.
Nicki and I shot down to Melbourne on Monday to see Caterina DiBiase do a styling session which was AMAZING.
On Tuesday I got to hang out with my great mate and inspiration Clive Allwright. He is the Global Artistic Director for MUK and owns Our Place Salon and Piloroo with his business partner Kelly Grant. Here is the link of a little promo video we did at Shelly Beach - raw and authentic lol actually just raw xox https://www.facebook.com/piloroo/videos/891910307828454/?q=piloroo&epa=SEARCH_BOX
Lets be honest it feels like nothing looks as good in winter…you may as well have fabulous hair!
Until our next news stay well xox