The Chat # 2 April - October 2018
Here we go again with Edition #2 of The Chat and there's a hell of a lot of Chat to cover today!
By now most of you would know we made the big jump to Aveda! Jump...you say?! For many of you that are part of the loyal Cranium Community you may say "Been there done that" and you would be right. Unfortunately this has not been as well received by you, our loyal followers, as well as we anticipated! Never let it be said we don't listen to your feedback...we have now found Alterna! It is AMAZING! We and most importantly you are thrilled with the results.
Why the changes you ask? Do you know that we are a Sustainable Salon? This program sees's us recycle 97% of our waste...we recycle the hair cuttings - they are used in booms to help soak up oil spills in the ocean. If there is excess it's also used a mulch on community gardens. Our paper, foil and tint tubes are sent to China to be recycled (no manufacturing in Australia - could say something about Unions here but I won't!) and the money from this is donated to OzHarvest. For every $1 two meals are provided to the homeless. Our excess colour goes into a chemical bin and this is recycled into brown water. Our plastic and glass is also recycled.
We have all LED lighting and use ECO-Heads to help reduce water waste at our basins. We try very hard to have as little impact on the environment as possible. Thank you for your support as we pay a $2 green fee for every client that visits the salon to be a part of this great program.
That said we wanted our message to be consistent across our home hair care...enter ALTERNA! Firstly the product had to perform and KK and the Crew have vigorously tested the range - it PERFORMS!
Alterna is enriched with active botanicals and free of added parabens, SLS/SLES and synthetic colours.
It is made from sustainably harvested caviar one of natures richest sources of Omega-3 fatty acids, caviar extract restores moisture, elasticity and shine to your hair.
Are you starting to get the picture? The Alterna range covers all of the usual hair concerns in addition they have ranges for scalp issues (dandruff, oily/itchy) and hair loss. I think the best part of the range is the new BOND-REPAIR range OMG it's amazing! It is like a plex but so conditioning and the results in hair repair are incredible.
As Santa is about to visit again (seriously where did the year go?) We have Christmas packs that see you saving 16% (random number huh?), so now's a great time to give it a go.
Or who's new? Welcome to our little power pack...Sarah she is our new salon assistant straight from the UK.
Joining her is the lovely Chelsea-Rose all the way from Elanora lol. They are here to help us make your visit run as smoothly as possible.
*Thanks for your patience with the phones. Please leave a message we will get back to you ASAP! You can book us on line on Facebook or email if that is easier.
* We have a great range of products just for the boys...3D Men. Smells great, works really well and really reasonable price point.
* As it is summer Sarah is making iced coffees if that tickles your fancy? If not we are still serving the magnificent Waverley Estate wines for those of you that enjoy something a little more exciting - sorry Sarah xox
Cranium Relaunch and Points Program…
After many years of offering a tiered pricing structure we have now moved to a one-price structure. I am incredibly lucky to say that all of our team have over 10 years of salon experience. In the past we have had trainees and less experienced hairdressers hence the different charges.
There will be no changes to our pricing this year however if your favourite hairdresser is Mel, Xara, Kristie or Selina you will notice an increase. If you want to know what that is before you visit please feel free to give us a call.
In addition to this we are now really happy to say we have reinstated our Loyalty Program and everyone qualify's for it. This means for every $10 you spend you will get a point and when you have enough points you can get a free haircut. Our way of saying thank you for your loyalty to the salon xox.
These points add automatically and show on your profile so we will be able to tell you what your balance is at anytime you like
This subject is getting very boring! For all of us!
As you know I have attempted, despite the recommendations of surgeons and my wonderful physio to return to hairdressing.
Unfortunately I am unable to continue to work as I once did.
As of next year I will only be available to do hair on Friday's. I am doing my utmost to get a fabulous replacement and I will be here instructing however my stupid shoulder at this stage just will not play the game.
The good news is just this morning I interviewed an amazing lady and fingers crossed we can get her on board.
Don't forget in the meantime we have Nicki, Mel, Xara, Kristie and Selina all available to look after you...under instruction lol!
We have our blondes covered this summer too!
To keep your cool, or at least your blonde cool, we have Pravana The Perfect Blonde range for you too.
It really gets rid of the yellow or warm tones in light hair. It smells great and the condition of your hair will feel amazing.
Cloud Nine have great Christmas packs too!
We have them in the standard and wide irons and they come with a heat proof travel bag to store them or take them (and you!) on holidays. The best part is the paddle brush that usually retails at $89 is included too.
They are a great gift for your favourite person...they are both $329.
The girls wanted me to remind you about the awesome hair turbans which are great for summer - anytime of year really again a great gift for Christmas.
From all the Crew have a happy and safe festive season. Many thanks for your support this year and patience with all of the disruptions! Fingers crossed for an awesome 2019.